Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm (except public holidays).

Carriers


We use the following carriers to deliver our orders:

  • Australia Post
  • Fastways
  • Other carriers as agreed with customers to achieve best shipping rates for our customers


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some shipping options will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Bulky Items

For some items, either due to their size or surprisingly, for brooms and some garden tools due to their long handle, Australia post won't ship so unfortunately they are only only available in store.  If you really really want it shipped, drop us an email and we can get a quote for a courier to deliver it to you.  If you do accidentally select this item, we will contact you via email to amend or cancel your order.

Local Pickup

Items can be picked up from our store at 284 Albany Hwy, Victoria Park, Western Australia Tuesday to Saturday during our normal business hours.


Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.